Frequently Asked Questions
Everything you need to know about your journey to better sleep and glowing skin.
What makes Blissy™ silk pillowcases different from others?
Blissy™ products are handcrafted from 100% pure 22-Momme 6A Grade Mulberry Silk. Unlike cheaper alternatives, our silk is high-density, hypoallergenic, and designed to maintain the perfect temperature for skin and hair health.
How do I care for my Blissy™ silk products?
We recommend machine washing your silk in cold water on a delicate cycle using a pH-neutral liquid detergent. For best results, place your items in a mesh laundry bag and always air dry out of direct sunlight.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 60-day money-back guarantee. If you aren't completely satisfied with your purchase, you can return your items within 60 days of delivery for a full refund, no questions asked.
Are Blissy™ products hypoallergenic?
Yes, Mulberry silk is naturally resistant to dust mites, fungus, and mold. It is the ideal choice for individuals with sensitive skin, allergies, or asthma.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Sezzle.